Editor's Note: This was taken from NLPTalk. It was in response to a request to furter expand on
rapport with respect to using Meta Programs.
More on Rapport, Logical Levels, & Learning
I do want to step in on this one. First of all,
who cares what perceived Meta Program
is being processed? A towards away, an
away towards, or an away from the middle
of towards that has no end but the
beginning?. These things are not things at
all, but ways of thinking. And, with thinking
being a word that describes a process, or
many processes----WAIT!
Let me go at it this way. If you can establish
a genuine, honest, rapport, then it simply
doesn't matter what the person was using
as a motivation strategy. These things are
not written in stone. Besides, people don't
just have one way of thinking. Everyone uses
an away, a towards, and many variations
of these processes depending on context.
And, rapport, at the appropriate logical
level does away with the need for context
based rapport. It sounds too damned
mechanical when you say this person HAS
an away, like it was the color of her eyes!
Are we talking about #$%ing machines
here, or human beings? .....Which brings me
to this.
NLP needs to be derailed from the ridiculous,
totally limited, singular patterned based way
of thinking. Bringing it back to, or even forward into
the idea that communication needs to be
fluid to be effective. Learning NLP is not
about not being able to open up to the
notion that many people have gone astray
in their zealous need to pace the limited thinking
that has come out of organized conventional
educational institutions when SELLING NLP.
I have said it before, and I will say it again
right here and now. All of these things, Meta
Programs, eye accessing cues, phobia
cures, swish patterns, and the like, have been
packaged in a way that were designed to
PACE a perceived sample of what was
considered AVERAGE ways of thinking
in mass. Now, and in the past, there is a
real need for people interested in mastering
this most wondrous technological art form,
which we now call Neuro Linguistic
Programming, to come out from the PACE,
and begin leading themselves into a more
fluid, dynamic, multi logical level approach
of understanding the relevance of how limited
singular, single dimensional thinking is to
the forward evolution of our species.
The individual patterns people in NLP are
talking about, when considered from the
point of view of the student of NLP, are
very misleading. When considering
a particular pattern, we also need to
consider all of the smaller pieces that need
to be there, or were presupposed as being
there when many of these patterns were
offered to a group of people in the midst
of an interactive, live training that included
many of the following skills sets. Rapport skills.
Language skills. Calibrations skills. TOTE
Models. Embedded Language. Metaphor Skills.
And so on.
I have never been interested in pacing
the mediocre just so that I could further
that mediocrity. Human beings are
complex organisms that are capable
of learning anything. And, in the face of
live, dynamic communication, when we
think we can limit this wondrous creature
down to fulfil some preset we have in our
mind about how this, or that human being
works, in this or that context, we are only
fooling ourselves. For EVERY example,
there will always be a COUNTER example.
And, if you limit your model down to a
set of singular closed end processes,
then, you are not going to be prepared for
the awesome flexibility inherent in each
human being. Mastery, the ability to take
this technological art form and use it to
with expanding success, first with yourself,
then with others, is something that requires
commitment, and honest to goodness
hard work. Sure, we can make it fun.
We can make it exciting. But in all, the
only path to Mastery, is one that allows for
an open approach that goes beyond what
we already know. What we have already
learned was the right way of doing
something. It takes continued commitment
that goes beyond any simple patterned
way of thinking.
Now, I will put that all aside, and go into
a bit of description here. When I use the
words genuine rapport, and honest rapport,
this is what I am meaning to say.
Genuine Rapport.
A state of mind that says. "If I approach
this individual cleanly. That is, I am not here
to install anything, but instead to discover
what is there. Who this person is? What
are there dreams and desires? How do
they see the world around them? What
can I learn here?"
Honest Rapport
What this means to me. If I can
be helpful, I want to make certain that
I am being helpful to this person, and
not only considering what I want. What
is in it for me! I want to build in a feeling
that lets this person know I am there to
serve. I am there for them in this capacity.
How they live their lives is perfectly OK.
I am not there to judge, or to make them
fit what I think is the right way in which
to live, but only to be of service. No more,
no less.
Logical Level Rapport.
Now, when I say the right logical level
of rapport, I am saying this. If I am going
to connect with this person, I want to connect
in a way that goes above all of the differences
that make us both wonderfully unique. I want
to connect at a place in which we can
both understand the similarities we
share at a level in which all pettiness is
aside, a place in which we both can safely
exist as one. I will be totally open in this,
and it is totally safe for you to be open
as well. Here, TOGETHER, we can both
explore. We can both savor the awesome,
almost magical gift we call life. Here,
we can work as one. We can be as one.
And later we can take the benefits with us,
integrating them into our own unique
personalities.
You see, there are many levels in which
we can establish rapport. And from the
point of view of chunk size, we can
establish rapport because we both like
cars, but only the same color cars. So
we can connect and have rapport while
sharing a particular red, or blue color
car. Or, we can go on chunk up a few,
and perhaps connect because we both
like a particular model car, say a Ford
Mustang. Or to go up further, we can
establish a rapport that goes to the
actual make, or manufacture. We can
both like Ford itself.
Now, to take up further, we can go to
the level of transportation, which will
include cars, boats, airplanes, trains,
the space shuttle, and so on. Or,
we can go up even further to a particular
religion we both share. Or right on to the
ultimate, at least seemingly so, to that
of existence. We both exist!
Now, as we consider the different levels
of logical rapport, figure this in as well.
The lower the level, the more difference
there will be. The higher the level, the less
difference, and the more ambiguity we
will use.
Now, if you are going to set it up so that
you are establishing rapport at lower levels,
then you will have to be more concerned
with what process. But, when you chunk
way up, you can operate above all particular
learned behaviors, or current ways of thinking
that have yet to change.
Not only is this how I see, hear, and feel
the notion of rapport.......this is also how I
use it. When a person comes to me to change
a behavior, ANY behavior, and together we
chunk up in this safe, genuine, honest rapport,
we can look down at what it was, and from this
point change anything at all. And we can do
so easily, because we are now above it.
If I were going to sell, I would never stay
at the level of the thing I was selling. I would
chunk up, way up, come back down only
as quickly as we did into the person having
purchased what was being sold. But, I do
not sell. I don't have to. I just establish rapport
and serve. And, if what I have will serve that
person, so be it. If not, I will keep my commitment,
and help them get what they need anyway by
directing them to where they can get their
need filled.
Not only is it more useful to chunk up when
establishing rapport, but it is also a very
wonderful place to be with another human
being. And, if you really think about it, rapport
at this higher level it is a more natural function
than is difference. Difference we learn as we
go through life. Difference is what happens when
we find out we are black, white, yellow, brown,
Italian, German, French. But, if you go to any
playground where children are pre verbal, you
will find that all of these different children are
able to function inside of rapport many of us
have forgotten since the time of our own
childhood's. This is what I create in a training.
This wonderful playground in which we can
all explore, learn, and enjoy one another. Not
because we want to get one over, but only
because alone we can do so little in this world.
But together, well together, we can achieve
anything. We can accomplish anything. And
more, we can drink from a place in which
our own needs and wants can have an opportunity
to not only be fulfilled, but to also be expanded.
Because as we move into this space, this safe
and special place in which competition simply
fades away, we can bring together the minds of
many, thus solving the issues of the one. There is
power in rapport that goes beyond just trying
to get someone to go your way. And although
I am not sure what this power is. I have witnessed
it time and again. Of all the things I do know, it
is the things I do not understand that seem to
give me the most joy. The most benefit. And
this is how I see rapport.
As for the ability to work inside of the detailed
patterns that are part of how we make up
strategies, or the particulars if you will, this too
is an important set of skills to develop as well.
But these are the easiest parts of learning NLP.
Anyone can follow a step by step set of instructions,
but to take these skills to a place of total fluidity
requires a total commitment that few may be willing
to make in their own lives. More times, I have
found that people have learned to sacrifice the long term
benefits of Mastery, for a short term limited
set of skills. Yet, there are ways to gain workable
skills in the short term, while at the same time
using wisdom into the future. Pacing someone
into buying a particular product says little about
first establishing a solid, deep, honest rapport
that will offer a benefit of having a customer for
life. And that is only a side effect, as the intent
is not then on selling, but in establishing rapport.
If you have this kind of rapport, the rest takes
care of it self. Or, the rest will be taken care of
as a part of your ongoing relationship.
Carmine
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